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Get in touch

Venture Arts, 43 Old Birley Street, Manchester, M15 5RF

+44 0161 232 1223

info@venturearts.org

We’re always happy to hear from journalists and writers who are interested in Venture Arts and our work. Please contact Debbie Cowley, Marketing and Communications Officer, on 0161 232 1223 or email comms@venturearts.org

Privacy Policy

This page explains how Venture Arts collects, uses and looks after your personal information.

If you have any questions, please contact us:

Email: info@venturearts.org
Phone: 0161 232 1223
Address: Venture Arts, 43 Old Birley Street, Hulme, Manchester M15 5RF

Who we are

Venture Arts is a visual arts organisation that supports learning disabled and neurodivergent artists.

We run studio programmes, exhibitions, projects and events that help artists develop their creative practice and share their work with wider audiences.

Venture Arts is a registered charity (1176385) and a company limited by guarantee (10823617).

What information we collect

We may collect personal information when you:

  • Sign up for our newsletter
  • Join one of our programmes or events
  • Make a donation
  • Buy a ticket
  • Apply for an opportunity
  • Contact us by email, phone or through our website
  • Take part in a survey or feedback activity
  • Visit our website

The information we collect may include:

  • Your name
  • Contact details such as your email address, phone number or postal address
  • Information about your interests and preferences
  • Information about how you use our website
  • Payment information relating to donations, purchases or services
  • Photographs, video or audio recordings
  • Health or support information to help you take part safely in our activities

Why we collect your information

We use your information to:

  • Deliver our programmes, services and events
  • Keep participants safe and supported
  • Process payments and donations
  • Send information you have asked to receive
  • Provide newsletters and updates about our work
  • Respond to enquiries, feedback and complaints
  • Evaluate our activities and report to funders
  • Improve our services and website
  • Meet our legal and regulatory obligations

We only collect and use information where we have a lawful reason to do so. This may be because:

  • You have given us your consent
  • We need the information to provide a service to you
  • We have a legitimate organisational reason to use it
  • We are required to do so by law

Photos and videos

We often take photographs and film at our studios, exhibitions and events.

We will always ask for your permission before using photographs or videos that identify you.

Images may be used to:

  • Promote Venture Arts and our artists
  • Share information about events and projects
  • Report to funders and partners
  • Support marketing, press and fundraising activities

If you do not want your photograph or video to be used, please let a member of staff know or contact us at any time.

How we collect information

We collect information when you:

  • Fill in a form online or on paper
  • Contact us by email, phone or in person
  • Sign up to our newsletter
  • Register for a programme, event or opportunity
  • Make a donation or payment
  • Visit our website
  • Give permission for photographs or videos to be taken

 

Who we share information with

We do not sell your personal information.

We do not share your information with other organisations for marketing purposes.

Sometimes we work with trusted service providers who help us run our organisation. These may include:

  • Payment providers
  • Email newsletter services
  • Website and IT support providers
  • Cloud storage and data management systems
  • Professional advisers, auditors and accountants

These organisations can only use your information to provide services on our behalf and must keep it secure.

We may also share information if we are legally required to do so, for example:

  • To protect someone from harm
  • For safeguarding reasons
  • To prevent fraud
  • To comply with a legal request
  • How long we keep your information

We only keep personal information for as long as we need it.

Some information must be kept for specific legal, financial or funding requirements.

When information is no longer needed, it is securely deleted or destroyed.

Your rights

Under UK data protection law, you have the right to:

  • Ask what information we hold about you
  • Ask us to correct information that is wrong
  • Ask us to delete your information in some circumstances
  • Ask us to limit how we use your information
  • Object to certain uses of your information
  • Request a copy of your information in a portable format

To make a request, please email info@venturearts.org.

Children and young people

If you are aged 16 or under, we may need permission from a parent, guardian or support person before collecting personal information from you.

Keeping your information safe

We take the security of your information seriously.

We use secure systems, password protection, staff training and appropriate procedures to help keep information safe and confidential.

If a serious data breach occurs, we will follow our legal responsibilities and notify the relevant authorities where required.

Cookies

Our website may use cookies to help it work properly and to understand how people use it.

You can control or disable cookies through your browser settings.

For more information, please see our Cookie Policy.

Links to other websites

Our website may include links to other organisations’ websites.

Once you leave the Venture Arts website, we are not responsible for how other websites collect or use your information. We encourage you to read their privacy policies.

Contact us

If you have any questions about this Privacy Policy or how we use your information, please contact:

Venture Arts
43 Old Birley Street
Hulme
Manchester
M15 5RF

Email: info@venturearts.org
Phone: 0161 232 1223

Complaints

If you are unhappy with how we have handled your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.